It can be challenging to know how to contact Amazon, whether you haven’t gotten your package yet or you simply have a query about your Prime membership. Thanks to Amazon’s round-the-clock customer care, you may cancel an order, return an item, or even get help setting up a product you’ve already received. Listed below are several ways to get in touch with Amazon customer support. For more information about amazon message center you can visit the below link:
How to phone customer service at Amazon?
Call 1-888-280-4331 to reach Amazon customer care via phone. 7 days a week, 24 hours a day, this line is available. You can finally speak to a human person, but you will probably first have to wait on hold and respond to a series of questions from a customer support robot. Additionally, you will require a smart phone that is connected to your Amazon account. Amazon requests that you confirm your identification by replying to a text message before the call may begin.
Email Contact Information for Amazon
There are just two email addresses available for customer service at Amazon. Send an email to [email protected] with problems with your account or billing. Email [email protected] with any general inquiries. However, it could take hours or even days for an Amazon customer support employee to reply to an email. However, sending an email does result in a record of your correspondence, making it the preferable choice in some circumstances.
You can visit amazon.com or launch the Amazon mobile app to get in touch with a specific Amazon seller and then navigate to the seller’s item’s page. The seller’s name will then appear underneath the Buy Now button. In order to start a chat with the seller, click Ask a Question on the following page. On the Buyer-Seller Messages page, you can view a chat log and reply to messages sent by sellers when you start a communication with them. You are unable to strike up a new discussion though. On a desktop browser, click Your Account and List in the top-right corner of the window, followed by Your Messages to access this page.
By visiting amazon.com on a mobile device and clicking the profile symbol next to your name in the top-right corner of your screen, you may access the Buyer-Seller messages. When Your Account is highlighted, tap the See All box and then navigate to the Message centre area on the bottom and click Your Messages. When you finally tap Buyer/Seller Messages, all of the messages you sent or received from the Amazon seller will be shown.
You should be able to check the status of messages being sent from your Sent Messages tab once they are set to Active and have started to transmit. You can select from a drop-down menu to view all messages currently being sent, all messages sorted by template name, all messages sent by marketplace, all messages sorted by buyer email address, or all messages sorted by what each buyer has received. The default view is all messages currently being sent.